Ticketmaster Sends Letters To Idaho Music Lovers… And It’s Not Good

The experience of going to a concert begins when you first learn of your favorite artist/band coming to town. Think about the excitement you felt when you learned that Boise, Meridian, Nampa, or the town you were in at the time... was going to be hosting one of your favorite musical acts.

No one thinks that the worst can happen, right?

Ticketmaster coming in hot with the bad news

Once you know who's coming and have the date, you might set an alarm for when the tickets officially go on sale. The purchasing process becomes a race against time and typically, part of that experience of seeing your favorite artist.

Think about how many times you get to your seat and think: "If I didn't log in right on time to get my tickets... I wouldn't be sitting here."

Amidst the chaos of clicking refresh, viewing the seating chart, going to checkout, etc.; you don't think anything bad can happen... until it does.

We recently received a tip from a good friend of ours and lover of concerts named Brittany L. She shared a letter she received from Ticketmaster with us and it's not good.

"We are writing to notify you of a data security incident that may have involved your personal information," the letter read, "Ticketmaster recently discovered that an unauthorized third party obtained information from a cloud database hosted by a third-party data services provider."

Yikes!

When did it go down and what did the "third party" get?

According to the letter, Ticketmaster says that the data breach took place between April 2, 2024, and May 18, 2024.

Compromised information included names, basic contact info, and payment card information - including "encrypted credit or debit card numbers and expiration dates."

Ticketmaster admits that they're working with "outside experts" to resolve the issue but at the end of the day, it's up to those who received this letter to take swift action to protect their information.

Check those bank accounts and if your info was in their database during that time, it might be a good time to update that card in your wallet!

Check out the full letter below and a special thanks to Brittany for sharing this information with us.